Certificate III in Hospitality and Diploma of Hospitality Management Hospitality Management

Course Overview

Hospitality Management is a dynamic and rapidly growing field that offers a wide range of career opportunities. With the increasing demand for qualified professionals, a qualification in Hospitality Management is an excellent way to enter this vibrant industry. The following programs aim to equip students with both theoretical knowledge and practical experience to thrive in hospitality and tourism sectors.

Program Overview

1. Certificate III in Hospitality (Duration: 6 months – 1 year)

   • Objective: This course provides a foundation in all aspects of the hospitality industry. Students will gain practical hands-on experience along with theoretical knowledge, preparing them for entry-level positions in the hospitality industry.

   • Key Learning Areas: Customer service, food and beverage service, housekeeping, basic kitchen operations, and understanding the structure of the hospitality industry.

   • Career Opportunities: Entry-level roles in cafes, restaurants, and hotels as waitstaff, bartenders, kitchen assistants, and housekeeping staff.

2. Diploma of Hospitality Management (Duration: 1 – 1.5 years)

   • Objective: This diploma equips students with the managerial skills necessary to take on supervisory and higher-level positions in the hospitality sector. It covers topics such as operations management, staff management, financial planning, and customer service excellence.

   • Practical Experience: The course often includes work internships in real businesses, offering hands-on experience in the hospitality industry.

   • Career Opportunities: Supervisory roles in restaurants, bars, and hotels, such as restaurant managers, hotel operations managers, and event coordinators.

Key Learning Areas

• Customer Service: Building strong communication skills and understanding client needs.

• Operations Management: Managing daily operations, staff coordination, and problem-solving in hospitality businesses.

• Financial Planning: Budgeting, forecasting, and handling financial aspects of hospitality operations.

• Marketing and Sales: Promoting services, managing online reviews, and improving customer loyalty.

• Leadership: Supervisory and team management skills, conflict resolution, and effective delegation.

Admission Requirements

• Age: Typically 18 years or older.

• Academic Requirements: Completion of secondary education (Year 12 or equivalent) or a relevant vocational qualification.

• English Language Proficiency: IELTS or equivalent with a minimum score (typically 5.5 or higher).

• Work Experience: While not always mandatory, some institutions may prefer applicants who have prior work experience in the hospitality industry or a related field.

Benefits of Studying Hospitality Management

• Industry Demand: With the hospitality sector continually growing, skilled professionals are in high demand worldwide.

• Career Flexibility: A qualification in hospitality management offers a wide range of career paths, including operations, marketing, and management roles across various sectors such as hotels, resorts, cruise ships, and restaurants.

• International Opportunities: With its global reach, the hospitality industry offers many opportunities to work and travel internationally.

Course Requirements

To enroll in a Hospitality Management program, applicants must meet certain academic and English language proficiency requirements:

Academic Requirements

• Australian Year 10 or an equivalent qualification from another country.

• Alternatively, a Certificate level qualification from Australia or relevant work experience, supported by a resume, interview, and references.

English Language Proficiency

For applicants whose first language is not English, proof of English proficiency is required. Common tests and their respective minimum scores are:

• IELTS: Minimum score of 5.5 overall, with no band lower than 5.0.

• PTE: Equivalent score to meet the English language entry requirements.

Note: The test result must be valid within 2 years at the time of visa application.

Exemptions

Exemptions may apply in the following cases:

• Citizens from English-speaking countries: If you hold a passport from the UK, USA, Canada, New Zealand, or the Republic of Ireland.

• Study in English-speaking courses: If you are enrolled in a principal course of study that is a registered school course, a standalone English Language Intensive Course for Overseas Students (ELICOS), a course delivered in a language other than English, or a registered post-graduate research course.

• Study in English-speaking countries: If you have completed at least 5 years of study in English in any of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland.